Active Web Helpdesk review

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Active Web Helpdesk  Description from the Developer: Get the Full Version of Active Web Helpdesk Now!
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.The source code with Access or MS SQL database is available.FeaturesRequires Customer registration and email confirmation Define unlimited depth and number of categoriesAdd unlimited Helpdesk Personnel Accounts Assign a Helpdesk Personnel per CategoryHelpdesk Personnel save the Question as FAQ.Administrator Approval before FAQ is publishedAdvance Search Features search by category search all words
Keywords: /awh
Active Web Helpdesk shareware

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Active Web Helpdesk is the Demo version. The full version can be purchased by clicking on the "CLICK HERE TO ORDER" button below for around  749USD.

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